How trading here works

Escrow the countdown what the figures

Go to the market

The mechanics

Where is the money while a trade is running?

A trade has two halves and

The crypto we hold it

The moment a trade opens the

The cash we never touch it

The buyers payment goes bank to

Inside this platform the cryptoSellerEscrowBuyerLocked at the startReleased at the endOutside this platform the cashWe cannot see it hold it or pull it back
Both rails run between the same

That imbalance is the whole design

We can guarantee one side of

Escrow has exactly three exits

  • The seller releases

    The coins land in the buyers

  • The window closes

    If the buyer never confirms a

  • Somebody disputes

    Escrow freezes neither side can move

There is no fourth exit no

What you will see while it is held

287.6742 USDTHeld in escrowexample

This sits at the top of

The mechanics

What is the countdown, and what happens when it hits zero?

There is one clock on a

Trade opens escrow lockszeroThe buyers window its length comes from the offerBuyer confirmed in timethe countdown is finishedno clock on the seller after thisNobody confirmedthe trade cancels itselfescrow goes back to the seller
The bar is the only clock

The three things it says

  • Time left

    24:18

    Normal nothing is wrong and nothing

  • Running out

    04:02

    Under a fifth of the window

  • Window closed

    00:00

    The window expired the buyer can

At zero, if nobody confirmed a payment
The trade cancels itself and the escrow goes back to the seller. Nothing else happens — no charge, no penalty beyond the cancellation showing up in both records.
Confirming stops the clock for good
The moment the buyer presses the confirm button, the countdown is finished and irrelevant. Nothing restarts it.
There is no clock on the seller
Once payment is confirmed, what you see is how long it has been since — elapsed time, not a countdown. We do not release escrow automatically, and we would rather show you a real number than a countdown to a consequence we do not actually enforce. If a seller sits on it, the answer is the chat and then a dispute.

If you paid and the window

Your money is not gone it

The mechanics

What do the numbers under someone's name actually tell you?

Nobody here gets a star rating

What it looks like on an offer

ES
Example sellerEmail verified
1,284 trades99.8%~2 min release

Reading the line

1,284 trades99.8%~2 min release
1,284 trades
Trades that reached an end, whichever end. It is the denominator for everything beside it. A big number is not by itself good — it is what makes the two figures next to it mean something.
99.8%
The share of those that completed rather than being cancelled or left to expire. Read it against the count: 99.8% of 1,284 is a record, and 100% of 3 is three trades.
~2 min release
The middle of how long this person takes to release escrow once payment is confirmed. Stored as 128 seconds and printed as ~2 min — the tilde is doing real work, because this is the median of what they have done before, not a promise about today.

Release time beats a score

A five star seller who takes

When there is nothing to measure

New trader no completed trades yet

An account with nothing finished shows

Trading with a new account is

You can sort and filter on these figures on the market — including browsing by trader rather than by offer, if it is a person you are choosing rather than a price.

Your side

You are buying — what is on you?

You are sending money into the

Never say you have paid before

It is the most common way
Pay from an account in your own name
If the name on the transfer is not your name here, the seller has no way to tie the money to you, and a careful seller will not release. Plenty of banks flag it as well.
Use the reference they give you
Payment details usually come with one. Without it your money can sit unmatched in their account for days while the two of you argue about whether it arrived at all.
Keep your own bank's reference number
Not the trade number — the reference your bank or app put on the transfer itself. You will be asked for it when you confirm, and it is the single most useful thing you can hand a dispute.
Attach the receipt even though it is optional
On its own a screenshot proves nothing, and a good seller knows that. Next to a real bank reference it ends most arguments before they start.
If they do not release, ask before you escalate
People are asleep, at work, or looking at the wrong account. Say something in the trade chat first. If it drags on and they stop replying, open a dispute — and do not send anything more in the meantime.

Everything you have running and what My trades.

Your side

You are selling — what is on you?

Your coins are already locked away

Check your own bank not this

We cannot see your account when
A screenshot is not money
Edited receipts and spoofed bank texts are ordinary tools, not exotic ones. So are entirely genuine screenshots of transfers that were cancelled a minute later.
The sender's name has to match
Money from somebody else's account is the classic setup. It is often stolen, and when the real owner reports it the bank takes it back — days after you released. If the name does not match, do not release; say why in the chat.
The amount has to match exactly
A short payment is not payment. Neither is an overpayment you are then asked to refund by some other route — that is a laundering pattern, not a clumsy mistake.
Know which payment methods can be pulled back
Card payments and some wallet transfers can be reversed by the sender's bank long after they look settled. If your offer accepts them, you are taking that risk on purpose — price it in or do not accept them.
You are never obliged to release on a promise
Waiting costs you time. Releasing against a promise costs you the coins. If it has not arrived, say so plainly in the chat and open a dispute rather than releasing to keep the peace.

Selling starts with an offer your Post an offer.

When it goes wrong

How do people actually get scammed here?

Four patterns account for nearly everything

The third-party transfer

What it looks like

The money arrives and the amount is right, but the sender is somebody else. There is always a reason: my brother sent it, it went out of the business account, my card is with my wife.

Why it works on sensible people

You are looking at a credit for the right amount, so you release. Weeks later the transfer is reversed as stolen funds, and by then there is no counterparty and no coins.

Name on the transfer, name on the trade. Same name, or no release.

The edited receipt

What it looks like

A screenshot of a completed transfer. A bank text message. An email that looks close enough to your bank's. Sometimes a genuine screenshot of a transfer that was cancelled straight after.

Why it works on sensible people

It arrives at the exact moment you are hoping to see it, and believing it takes two seconds while checking takes two minutes.

Open your own banking app. Nothing that reaches you through this platform can tell you money arrived.

Let us finish this on WhatsApp

What it looks like

A friendly nudge onto Telegram, WhatsApp or email. Often with a better rate attached, or a claim that the chat here is broken, or an offer to skip the fee.

Why it works on sensible people

Off the platform there is no escrow, no record and nothing for a dispute handler to read. Whatever you agreed out there did not happen, as far as anyone can prove.

Everything about the trade stays in the trade chat. A better rate that requires leaving is not a better rate.

The missing reference

What it looks like

Payment sent with no reference on it, followed by pressure. It has gone through. Check again. Just release it, I am in a rush.

Why it works on sensible people

There may genuinely be money in the account. Without the reference nobody can say it belongs to this trade — which is exactly how one transfer gets claimed against two different trades.

Unmatched money is not received money. Ask for the bank reference before you release.

The moment something feels wrong

  1. Stop do not send more money
  2. Say what you think is happening
  3. Open a dispute from the trade itself
  4. Do not move the conversation anywhere

Nobody here will ever ask for your password

Not support not an administrator not

When it goes wrong

What actually happens when you open a dispute?

A dispute is not a complaint

You can open one once payment has been confirmed
That is the first moment the two sides can genuinely disagree. Before it there is nothing to dispute — a buyer who has not paid can simply cancel, and the escrow goes back. You can also dispute a trade that already completed, which is what you do if you released and then found the payment reversed.
Everything stops immediately
The escrow freezes where it is. Neither side can move it in either direction, including the seller, including by releasing, including by agreeing to something in the chat.
A person reads it, not a script
Someone on our team goes through the entire trade chat, what both of you filed, and any receipts and references attached to it. Expect an answer in 24 to 48 hours.
What actually decides it
Your bank's own reference number, then the receipt, then the chat. Anything agreed by email or on another app is not there to be read, which is the practical reason everything stays on the platform.
Write more than one line
You will be asked for a description and it needs to be a real one. Amounts, times, account names, what you expected and what happened instead. The handler was not there.
A dispute you know is groundless counts against you
It goes on your record like anything else, and the record is what the next person reads before deciding whether to trade with you.
Escrow freezesbuyersellerNeither side can move it in either directionA person reads itIn this order every time1Your bank's own reference2The receipt you attached3The whole trade chatAgreed elsewhere not in the file
Escrow stops moving in both directions

The reasons you can pick

If you are buying

  • Crypto not released
  • Seller unresponsive
  • Fraudulent activity
  • Terms violation
  • Other

If you are selling

  • Payment not received
  • Incorrect payment amount
  • Buyer unresponsive
  • Fraudulent activity
  • Terms violation
  • Other

The list you are shown depends

Keep talking in the trade chat

A dispute does not close the

Disputes are opened from the trade My trades.

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