{"common":{"You":"You","back_to_support":"Back to Support","high":"High","key":"Key","low":"Low","medium":"Medium","minimize":"Minimize","new_ticket":"New ticket","priority":"Priority","send":"Send","start_live_chat":"Start Live Chat","subject":"Subject","ticket_created":"Ticket created","type_your_message":"Type your message","upload_failed":"Upload Failed","verification_required":"Verification Required"},"support_ticket":{"ack_received":"We've got your message — a member of the team will reply right here.","ai_assistant":"AI assistant","ai_badge_tooltip":"Answered automatically. Ask for a person any time.","ai_disclosure_default":"You're chatting with an AI assistant from {siteName}. It can look up your account and point you to the right page. It cannot move funds, change your account, or approve anything. Type \"human\", or press Talk to a person, and we'll bring in a member of the team.","ai_is_typing":"{name} is thinking","assistant_answers_first":"Assistant answers first","assistant_first_reply_note":"Your first reply usually arrives from our assistant. Ask for a person at any time.","attach_image":"Attach an image","attachment":"Attachment","attachments_after_note":"You can attach screenshots once the conversation is open.","brief_description_of_your_issue":"Brief description of your issue","chat_intro":"Ask anything about your account, deposits, withdrawals or trading.","chat_session_has_ended":"Chat Session Has Ended","confirm_action_cancel":"Not now","confirm_action_title":"Just to confirm","could_not_start_chat":"Could not start the chat. Please try again.","create_ticket":"Create Ticket","e_g_billing_account_feature_request":"e.g., billing, account, feature-request","end_chat":"End Chat","guide_n_stops":"I will open the page and point out {n} things, one at a time.","guide_uses_the_pages_own_tour":"I will open the page and start the walkthrough it comes with.","helpful":"This was helpful","helps_us_answer_faster":"Helps us answer faster","high_critical_issue":"High - Critical Issue","images_only":"Please choose an image (JPG, PNG, GIF or WebP).","in_a_hurry":"In a hurry?","in_this_reply":"in this reply","live_chat_may_be_faster":"For a quick question, live chat is usually faster than a ticket.","low_general_inquiry":"Low - General Inquiry","max_10mb":"Images must be under 10 MB.","medium_affects_workflow":"Medium - Affects Workflow","n_actions":"{count, plural, one {# action} other {# actions}}","n_sources":"{count, plural, one {# source} other {# sources}}","needs_verification":"needs verification first","new_ticket_description":"Tell us what went wrong and we will pick it up. You can attach screenshots once the conversation is open.","not_available":"not available on this account","not_helpful":"This was not helpful","person_requested":"A member of the team will reply here.","please_provide_details_about_your_issue":"Please provide details about your issue","shared_an_image":"Shared an image: {name}","sign_in_to_chat":"Sign in to chat","sign_in_to_chat_body":"Live chat is tied to your account so we can look things up for you.","source":"Source {n}","status_assistant_answering":"Assistant is answering","status_chat_ended":"Chat ended","status_send_to_start":"Send a message to start","status_support_replied":"Support replied","status_waiting_for_agent":"Waiting for an agent","suggestion_answered":"Yes, that answered it","suggestion_glad":"Glad that helped — no need to file anything.","suggestion_not_it":"That's not what I meant","tags_comma_separated":"Tags (comma separated)","talk_to_a_person":"Talk to a person","thanks_for_feedback":"Thanks","this_platform":"this platform","tip_ids":"Any transaction, order or ticket reference involved.","tip_what_you_expected":"What you expected to happen, and what happened instead.","tip_when":"Roughly when it happened, and whether it is still happening.","what_happened":"What happened?"},"components_blocks":{"access_not_available":"Access Not Available","complete_our_quick_and_secure_verification":"Complete our quick and secure verification process to access all premium features and enhanced security.","complete_verification":"Complete Verification","contact_support_if_you_need_this":"Contact support if you need this feature enabled on your account.","enhanced_account_security":"Enhanced Account Security","fraud_protection":"Fraud Protection","regulatory_compliance":"Regulatory Compliance","unavailable":"{title} Unavailable","usually_takes_2_3_minutes":"Usually Takes 2 3 Minutes","view_verification_levels":"View Verification Levels","your_account_is_verified_but_your":"Your account is verified, but your current verification level doesn't include access to this feature. Complete a higher verification level, or contact support if you believe this is an error."},"__meta":{"v":"mtclgxcs","keys":86,"menu":"menu-user"}}