{"ext":{"my_trades":"My Trades"},"ext_p2p":{"a_dispute_does_not_close_the":"A dispute does not close the conversation, and the messages you send after opening one are read alongside everything else. New detail belongs there rather than in an email nobody handling the case will see.","a_dispute_is_not_a_complaint":"A dispute is not a complaint form. It freezes real money and puts a person on it, which is why it is worth knowing what it does before you need one.","a_five_star_seller_who_takes":"A five-star seller who takes forty minutes to release is a worse trade than a four-star seller who takes fifty seconds, and a row of stars cannot tell you that. Release time is the number that costs you something when you get it wrong, which is why it is on the line and a rating is not.","a_person_reads_it":"A person reads it","a_timeline_a_single_bar_represents":"A timeline. A single bar represents the buyer's payment window, which starts when the trade opens and escrow locks, and ends at zero. It carries no scale because its length is set by each offer. At zero the timeline forks: if the buyer confirmed in time the countdown is finished and nothing restarts it, and there is no clock on the seller afterwards; if nobody confirmed, the trade cancels itself and escrow goes back to the seller.","a_trade_has_two_halves_and":"A trade has two halves and they move in completely different ways. Almost every problem on this platform comes from not knowing which half is which.","agreed_elsewhere_not_in_the_file":"Agreed elsewhere — not in the file","an_account_with_nothing_finished_shows":"An account with nothing finished shows this instead of a percentage. It is not an accusation — it is an absence of evidence, and everybody starts here. The obvious alternative is to show a fresh account as 100%, and we do not, because that hands a throwaway account a perfect record on its first day.","at_the_average":"At the average","both_rails_run_between_the_same":"Both rails run between the same two people, and they run in opposite directions. We can stop the top one; we are not even on the bottom one.","buyer_confirmed_in_time":"Buyer confirmed in time","check_your_own_bank_not_this":"Check your own bank, not this screen. Releasing is final.","disputes_are_opened_from_the_trade":"Disputes are opened from the trade itself — find it under","do_not_move_the_conversation_anywhere":"Do not move the conversation anywhere else, however reasonable the reason sounds.","escrow_freezes":"Escrow freezes","escrow_freezes_neither_side_can_move":"Escrow freezes. Neither side can move it, in either direction, until a person on our team has read the whole trade.","escrow_has_exactly_three_exits":"Escrow has exactly three exits","escrow_stops_moving_in_both_directions":"Escrow stops moving in both directions, and a person reads the trade in that order. The dashed row is not a weaker kind of evidence — it is not in front of them at all.","escrow_the_countdown_what_the_figures":"Escrow, the countdown, what the figures under a trader's name mean, and what happens when a trade goes wrong.","every_heading_has_its_own_link":"Every heading has its own link — copy one into a trade chat to send somebody straight to the answer.","everything_you_have_running_and_what":"Everything you have running, and what each one is waiting on, is on","four_patterns_account_for_nearly_everything":"Four patterns account for nearly everything that goes wrong here. None of them requires the other person to be clever — they work because they arrive at the moment you want to believe them.","go_to_the_market":"Go to the market","held_in_escrow":"held in escrow","how_trading_here_works":"How trading here works","if_the_buyer_never_confirms_a":"If the buyer never confirms a payment in time, the trade cancels itself and the coins go straight back to the seller.","if_you_paid_and_the_window":"If you paid and the window closed before you confirmed, do not pay again","in_this_order_every_time":"in this order, every time","inside_this_platform_the_crypto":"INSIDE THIS PLATFORM — THE CRYPTO","it_is_the_most_common_way":"It is the most common way people lose a dispute. The moment you confirm, the seller goes and looks at their bank — and if there is nothing there, you have spent the only credibility you had and the clock you were working against is finished.","keep_talking_in_the_trade_chat":"Keep talking in the trade chat","locked_at_the_start":"locked at the start","neither_side_can_move_it_in_either_direction":"neither side can move it, in either direction","never_say_you_have_paid_before":"Never say you have paid before the money has left your account","new_trader_no_completed_trades_yet":"New trader — no completed trades yet","nobody_confirmed":"Nobody confirmed","nobody_here_gets_a_star_rating":"Nobody here gets a star rating on the screens where it would matter. Every counterparty carries one line of measured facts instead — things this platform counted, not things anyone said about them.","nobody_here_will_ever_ask_for_your_password":"Nobody here will ever ask for your password","normal_nothing_is_wrong_and_nothing":"Normal. Nothing is wrong and nothing needs doing beyond making the transfer.","not_support_not_an_administrator_not":"Not support, not an administrator, not in the trade chat and not by email. Anyone asking for a login code, a password or a recovery phrase is not from this platform, whatever the message looks like.","on_the_left_escrow_is_frozen":"On the left, escrow is frozen: the routes out of it to the buyer and to the seller are both crossed out. On the right, a dispute handler reads the trade in a fixed order — first your bank's own reference, then the receipt you attached, then the whole trade chat. A fourth row, drawn dashed and outside the stack, is anything agreed off the platform, which is not in the file at all.","on_this_page":"On this page","open_a_dispute_from_the_trade_itself":"Open a dispute from the trade itself.","outside_this_platform_the_cash":"OUTSIDE THIS PLATFORM — THE CASH","post_an_offer":"Post an offer","reading_the_line":"Reading the line","release_time_beats_a_score":"Release time beats a score","released_at_the_end":"released at the end","replies_in":"· replies in ~{response}","running_out":"Running out","say_what_you_think_is_happening":"Say what you think is happening in the trade chat, in plain words. That chat is the evidence, and a calm message costs you nothing if you turn out to be wrong.","selling_starts_with_an_offer_your":"Selling starts with an offer — your price, your payment methods, your limits, and how long a buyer gets to pay.","somebody_disputes":"Somebody disputes","stop_do_not_send_more_money":"Stop. Do not send more money and do not release anything.","that_imbalance_is_the_whole_design":"That imbalance is the whole design","the_bar_is_the_only_clock":"The bar is the only clock on the trade and it belongs to the buyer. Its length is whatever the offer set — that is why it is drawn without markings. After it, one branch ends and the other simply keeps running with nothing counting down.","the_buyers_payment_goes_bank_to":"The buyer's payment goes bank to bank, directly. It never passes through this platform. We cannot see it arrive, cannot hold it, and cannot pull it back if it turns out to be bad.","the_buyers_window_its_length_comes_from_the_offer":"the buyer's window — its length comes from the offer","the_cash_we_never_touch_it":"The cash — we never touch it","the_coins_land_in_the_buyers":"The coins land in the buyer's wallet immediately. Nobody can reverse it — not the seller, not support, not a bank.","the_crypto_we_hold_it":"The crypto — we hold it","the_list_you_are_shown_depends":"The list you are shown depends on which side of the trade you are on, because half of these are things only one side can be in a position to claim.","the_moment_a_trade_opens_the":"The moment a trade opens, the seller's coins leave their wallet and move into escrow held by this platform. Not flagged, not reserved — moved. The seller cannot spend them, cannot sell them to somebody else, and cannot pull them back out.","the_moment_something_feels_wrong":"The moment something feels wrong","the_reasons_you_can_pick":"The reasons you can pick","the_seller_releases":"The seller releases","the_three_things_it_says":"The three things it says","the_window_closes":"The window closes","the_window_expired_the_buyer_can":"The window expired. The buyer can no longer confirm payment on this trade.","there_is_no_fourth_exit_no":"There is no fourth exit. No one at this platform can quietly move escrow somewhere else, and nothing said in the chat can either — which is why “release it and I'll sort it out with you after” is always a bad trade.","there_is_one_clock_on_a":"There is one clock on a trade and it is always the buyer's. It is counting one thing: how long the buyer has to send the money and say so. Its length comes from the offer — commonly fifteen minutes to an hour — and you can see it before you commit to anything.","this_sits_at_the_top_of":"This sits at the top of every running trade. While it is there, those coins are out of the seller's reach and waiting on one of the three exits above. If it is not there, the trade is over.","time_left":"Time left","trade_opens_escrow_locks":"trade opens · escrow locks","trading_with_a_new_account_is":"Trading with a new account is fine. Trade small the first time, keep every message on the platform, and let the record build.","two_rails_between_a_seller_on":"Two rails between a seller on the left and a buyer on the right. On the upper rail, inside this platform, the crypto travels left to right: from the seller into escrow when the trade opens, then out of escrow to the buyer when it is released. On the lower rail, outside this platform, the cash travels the other way, right to left — from the buyer's bank to the seller's bank — with no point at which the platform is involved.","under_a_fifth_of_the_window":"Under a fifth of the window is left. If your bank is slow, say so in the chat now rather than at zero.","we_can_guarantee_one_side_of":"We can guarantee one side of the trade and not the other, so the entire thing turns on one moment: a seller looking at their own bank and deciding the money is really there. Every rule further down this page is a consequence of that single sentence.","we_cannot_see_it_hold_it_or_pull_it_back":"we cannot see it, hold it, or pull it back","we_cannot_see_your_account_when":"We cannot see your account. When the buyer confirms, the only thing we know is that they pressed a button. Your bank is the only thing that can tell you the money is really there — and once you release, nobody, including us, can bring the coins back.","what_it_looks_like":"What it looks like","what_it_looks_like_on_an_offer":"What it looks like on an offer","what_you_will_see_while_it_is_held":"What you will see while it is held","when_there_is_nothing_to_measure":"When there is nothing to measure","where_to_go_next":"Where to go next","why_it_works_on_sensible_people":"Why it works on sensible people","window_closed":"Window closed","you_are_sending_money_into_the":"You are sending money into the world where we cannot follow it, and collecting coins we are already holding for you. Your whole job is to make your payment easy to recognise.","your_coins_are_already_locked_away":"Your coins are already locked away where the buyer can see them, which is why they are willing to pay a stranger first. In exchange you carry the one decision this platform cannot make for you.","your_money_is_not_gone_it":"Your money is not gone. It is sitting in the seller's account unmatched to any trade, and a dispute is how it gets matched. Open one from the trade, attach your bank's reference, and send nothing else in the meantime — a second transfer is a second thing to argue about."},"__meta":{"v":"mtclgxcs","keys":91,"menu":"ext_p2p"}}